I appreciate the honesty and helpfulness

“Marco didn’t actually come out to fix my plumbing, so I can’t review him on that.  However, I called because I thought my sump pump was broken.  I called several other plumbers and it sounded like an expensive repair.  I told Marco exactly what the problem seemed to be (sump pump not pumping out the water) and he suggested I try taking the lid off and using a broom stick to see if I could dislodge TP from the float that regulates the sump pump.